Frequently Asked Question

My Team 11 FAQ

What is MyTeam11?

MyTeam11 is a fantasy sports application that enables users to form their virtual teams from a selection of real-life players and compete in various sports contests. Points are earned based on how those real players perform in their actual games, reflecting the user’s skill in selecting and managing a fantasy team.

How do I sign up for MyTeam11?

To sign up, download the MyTeam11 app from the Google Play Store or Apple App Store, then complete the registration process by providing your email address or mobile number. After verifying your information, you can start participating in contests.

Is MyTeam11 legal?

Yes, MyTeam11 is legally compliant as a game of skill, which exempts it from most gambling laws in India. It operates under guidelines that allow fantasy sports as long as they involve considerable skill and judgment.

How do I create a team in MyTeam11?

Select a match you want to participate in and then use your allocated budget to pick players. Ensure your team meets all specified requirements such as player categories and the number of players. Player selections can be based on their current form, fitness, and historical performance data.

Can I change my team once it’s created?

Changes to your team are allowed until the official deadline, which is typically the start of the live match. You can swap players, change your captain or vice-captain, and adjust formations as long as it’s before this deadline.

How do points get calculated in MyTeam11?

Points are awarded based on the real-life performances of the players in your fantasy team. This includes points for runs, wickets, catches, goals, etc., depending on the sport. Bonus points can be earned for specific achievements like player of the match, centuries in cricket, or hat-tricks in football.

What types of contests can I join in MyTeam11?

MyTeam11 hosts a variety of contests, ranging from private contests where you compete against friends, to public contests where you can compete against thousands of other users. The entry fees and prize money vary, giving players the flexibility to choose contests that suit their risk appetite and budget.

How do I enter a contest on MyTeam11?

After creating your team, browse through the list of available contests and select one. Pay the entry fee from your MyTeam11 wallet to confirm your participation. The fee varies based on the contest’s size and prize pool.

What happens if a match is cancelled or abandoned?

If a match is cancelled or abandoned without any of the players in the actual game starting play, all participants of the fantasy contest are refunded their entry fees in full.

How can I withdraw my winnings from MyTeam11?

You can request a withdrawal from your MyTeam11 wallet once your account is KYC verified. Withdrawals typically require you to fill out a form and submit identification documents, and once processed, funds can be transferred directly to your bank account.

Is there a limit on how much I can withdraw?

Withdrawal limits are set to ensure fair play and financial stability of the platform. These limits can be daily, weekly, or monthly and are detailed in the ‘My Account’ section under the withdrawal policy.

Can I play MyTeam11 from any country?

While MyTeam11 is primarily targeted at Indian users, the ability to play from other countries depends on local laws governing online gaming and betting. Users are advised to check the legality in their respective countries before participating.

What security measures does MyTeam11 have?

MyTeam11 employs robust security measures including SSL encryption to protect user data and transactions. Regular audits and compliance checks are performed to ensure the platform remains secure and private.

How do I contact customer support in MyTeam11?

Customer support can be reached via multiple channels such as email, telephone, or through a live chat feature on the website and app. Support teams are available to assist with queries, technical issues, or account-related questions.

Can I have multiple accounts on MyTeam11?

No, MyTeam11 strictly prohibits users from creating or operating multiple accounts. This policy helps prevent fraud and ensures all players have a fair and equal gaming experience.